Privacy Policy

Shiga Logistics LTD collects customer, rider, delivery, payment, location, and contact information to operate dispatch services in Nigeria.

Information We Collect

We may collect names, phone numbers, email addresses, pickup/dropoff details, rider identity details, bike details, GPS location, delivery status, payment references, and support messages.

How We Use Information

We use this information to create deliveries, assign riders, track trips, communicate by WhatsApp/SMS, process payments, resolve disputes, and improve service quality.

Location Data

Rider location is used to update active deliveries and show customers/admins the current delivery location. Riders must start location sharing before live GPS updates are sent.

Payments

Customer payments are intended to go to the Shiga Logistics LTD company account through approved payment providers such as Paystack.

Contact

For privacy questions, contact Shiga Logistics LTD on WhatsApp: +2348142428711.